1. General Information
– We are committed to delivering your order promptly and securely. All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund the total amount of your order using the original method of payment.
2. Shipping Locations
– We currently ship products to all major cities and towns within Pakistan. We do not ship to P.O. Boxes or military addresses at this time.
3. Processing Time
– All orders are processed within 6 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
5. Shipment Tracking
– You will receive a shipment confirmation email with a tracking number once your order has been shipped. Please allow 2 hours for the tracking information to become available.
6. Shipping Delays
– We strive to meet our shipping estimates, but there may be occasional delays due to factors beyond our control, such as high order volumes or postal service problems. If your delivery is delayed, we will inform you as soon as possible.
7. International Shipping
– At this time, we do not offer international shipping. We are continually working to expand our shipping destinations, so please check back in the future.
8. Customer Support**
– If you have any questions or concerns about your order, please contact our customer support team at info@awcmart.com. We are here to assist you.
9. Changes to This Policy
– We reserve the right to update or modify this Shipping Policy at any time. Any changes will be effective immediately upon posting to our website.